YEAR
Webinar Topic
Unlocking the Future of Loyalty: AI-Driven Personalization and Travel Rewards

Unlocking the Future of Loyalty: AI-Driven Personalization and Travel Rewards

  • May 22, 2024

This session explores the future of AI and travel rewards. Ravneet Ghuman, Switchfly's Head of Data Science, leads this engaging discussion, promising to reveal the transformative power of artificial intelligence in crafting unique travel experiences for customers—whether it's jet-s... Read More

Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future

Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future

  • September 14, 2023

In light of the deprecation of third-party cookies, brands are facing a shift in how they gather and use customer data. This evolution requires a strategic focus on alternative data sources to maintain data-driven approaches while upholding privacy. First-party data, which is collected directly f... Read More

Loyalty: Outcome or Enabler?

Loyalty: Outcome or Enabler?

  • August 30, 2023

Is loyalty only an outcome — or is loyalty a powerful enabler? Loyalty marketing is a mainstream strategy for modern brands, but it’s both widely overused and widely undelivered. You CAN stand out from the pack by accessing and unleashing your loyalty initiative’s full untapped ... Read More

Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape

  • July 26, 2023

For brands, relevancy is the only currency that matters—but what does relevancy look like in today’s changing world? The key to reaching contemporary consumers is through the creation of exceptional experiences. In this webinar, we’ll explore innovative examples of organization... Read More

Leveraging Customer Loyalty in Times of Economic Uncertainty

Leveraging Customer Loyalty in Times of Economic Uncertainty

  • April 26, 2023

In today's uncertain economic climate, investing in customer loyalty is crucial for brands to retain their existing customers while navigating challenges such as inflation, supply chain disruptions, and staffing shortages. As a brand, are you wondering how you can bring more value to your cus... Read More

What Drives Consumer Loyalty in 2023?

What Drives Consumer Loyalty in 2023?

  • March 14, 2023

Loyalty program participation among consumers is on the rise, with as much as an 8% lift since 2022. But what will brands need to offer to attract and retain customers in 2023? The 2023 Consumer Trends Index polled over 10,000 global consumers to learn exactly that. In this webinar, Tim Glomb, V... Read More

Elevating the Role of Gift Cards to Build Customer Engagement & Loyalty

Elevating the Role of Gift Cards to Build Customer Engagement & Loyalty

  • February 22, 2023

Gift cards are a tried-and-true offering for brands. They can play a powerful part in marketing efforts as a unique currency with the ability to build brand awareness, increase spend, capture customer insights, and reward loyalty. However, most are not realizing the full potential of their gift c... Read More

Gen Z Transforms Brand Loyalty

Gen Z Transforms Brand Loyalty

  • January 26, 2023

A digitally native generation with the world available at its fingertips, Gen Z presents new challenges for marketers. Gen Zers’ unique sense of self and motivations are redefining consumerism. They’re consciously setting higher expectations for brands with their values-first mindset,... Read More

 Finding the Right Technology Partner for Your Loyalty Program

Finding the Right Technology Partner for Your Loyalty Program

  • November 16, 2022

In today’s digital-first world, consumers demand seamless experiences from brands, and that starts with the brand’s loyalty platform. The average consumer belongs to 14 different loyalty programs, and they have come to expect four fundamental qualities in the programs with which they ... Read More

Paid Loyalty: How to Know Whether it’s Right for Your Brand

Paid Loyalty: How to Know Whether it’s Right for Your Brand

  • July 27, 2022

With brands looking to stand out from the crowd and differentiate their customer loyalty efforts, interest surrounding paid, premium, and subscription loyalty programs has become more prevalent.  Many brands see paid loyalty as a solution to cash flow pressures in a post-pandemic economy, or... Read More

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